About Us

Custom Hardwood By Design was built on a belief that the best performing companies have several characteristics in common. They act ethically and with integrity at all times, they have a culture defined by a growth mind-set and strength-based interactions, they’re driven by a purpose greater than themselves- not money, and they sincerely respect and care about the end users of their product or service. They also maintain a culture internally that’s characterized by respect, dignity, and consideration for others. That internal culture then informs interactions with clients, customers, vendors, and so forth.

We’re dedicated to the aforementioned principles, and we believe deeply in the notion of a purpose driven life. If you’re thinking of having work done on your wood floors, please reach out to us, and feel free to take us to task on who we say we are, and what we say we can accomplish for you.

About Us

Custom Hardwood By Design was built on a belief that the best performing companies have several characteristics in common. They act ethically and with integrity at all times, they have a culture defined by a growth mind-set and strength-based interactions, they’re driven by a purpose greater than themselves- not money, and they sincerely respect and care about the end users of their product or service. They also maintain a culture internally that’s characterized by respect, dignity, and consideration for others. That internal culture then informs interactions with clients, customers, vendors, and so forth.

We’re dedicated to the aforementioned principles, and we believe deeply in the notion of a purpose driven life. If you’re thinking of having work done on your wood floors, please reach out to us, and feel free to take us to task on who we say we are, and what we say we can accomplish for you.

Mort wearing CHBD branded shirt

Mort

In April of 2021, after almost 30 years working with at-risk young people, Mort left his career in Human Services to help his mother relocate to Pennsylvania after almost 50 years in Potomac, MD. He oversaw significant renovations to his mother’s new home. Included in the renovations, Mort's mother wanted the hardwood floors refinished. She was coming from 36 years selling luxury real estate, so he knew the floors would require a true craftsman to produce the luxurious look and feel his mother wanted. In his search for such a craftsman, Mort met Dylan.

Dylan wearing CHBD shirt

Dylan

Dylan was a lifelong woodworker with precisely the kind of passion and expertise Mort knew was needed to ensure his mother got the floors she wanted. Dylan had been a part of two successful companies, one of which he'd co-founded, and Mort had seen Dylan’s finished work various places in Williamsport. Mort and Dylan talked, and Dylan agreed to help Mort refinish the floors at Mort's mother's new home.

Custom Hardwood By Design

As Mort and Dylan worked together, they found that they enjoyed doing so. Additionally, Mort and Dylan realized that they possessed skillsets that complimented one another, and quickly began discussing the vision of a wood floor restoration and refinishing company that could provide uncommonly exceptional outcomes with floors, and that did so with unmatched integrity, professionalism, and customer care. Dylan and Mort subsequently established Custom Hardwood By Design, LLC on June 15th, 2021.

Dust Free - Worry Free

When considering wood floor refinishing, one of the first questions often regards the process, and specifically the mess that will come with it. There’s more than one way to refinish a floor, and the mess can be tremendous, or nothing at all. “Dustless” means that there ought to be no mess. Refinishing a floor without an accompanying mess requires specialized equipment.
Custom Hardwood By Design utilizes a range of vacuum systems to ensure a truly dustless experience. All of our equipment has accompanying vacuum systems specifically designed to eliminate mess. These vacuum systems connect directly to our equipment. The result is a stunning floor without any concern for dust that can get everywhere, including heating and cooling vents. Because you deserve a gorgeous floor, and you deserve it without the burden of a dusty mess.

We are Proudly Bona® Certified Craftsmen

Bona has been a trusted name in floor care for one hundred years. Bona was established in Malmö in 1919 and is a family-owned company that understands the importance of durability and long-term sustainability.