FAQ

FAQ

Sure. Refinishing/restoring your hardwood floor is a process that will create dust. Each one of our machines, from our heavy equipment down to our palm sanders, are connected to vacuum systems that are specifically designed to contain the dust and debris those machines create. These vacuums are designed and built specifically for the machines to which they connect, and for the material they’ll be collecting. As a result, there is virtually no dust whatsoever. 
 
As a company, we are also fastidious about being clean in general. We vacuum frequently, clean our entire workspace at the end of each day, and stage our equipment and tools to be ready for the next days work before leaving a worksite. Our worksites are never left cluttered or messy.

Yes, furniture will need to be moved so that we have access to your floor. If you have a difficult time figuring out what to do with your furniture, please reach out to us. We’d be happy to work with you to find a solution.

Refinishing a wood floor is not a process free of certain odors. Although there’s no dust or mess, the process of sanding a floor creates a smell, and the chemicals we use (sealer, stain, polyurethane, etc.) can contain VOCs (Volatile Organic Compounds) that are emitted as gasses. The majority of products we use are very low VOC, and most are GreenGuard certified. GreenGuard certified products are considered safe for indoor air quality, “children and schools”, etc.

Maintaining your floor is easy. We recommend a cleaning solution of water with a mild soap. The cleaner can be sprayed onto the floor, and wiped off with a dry mop. There’s no need for harsh chemicals, any type of powered equipment, or wet mopping.

We exclusively use products that provide the highest degree of scratch resistance, and resistance to water and chemicals. The product we use most often is called Bona Traffic HD. With proper care, your new floor should remain beautiful for decades.

There are a number of factors that can impact timeframe, but our average timeframe is 5-7 days to refinish/restore a floor.

We have a number of ways to deal with stains, and we’ve restored floors that others have deemed too far gone to be refinished. Some stains sand out. Other stains may need to be removed and the floor repaired where the stain was located. In other instances we’ve worked with the homeowner to find a darker stain for the floor that can mask the other stains. We’ll work with you to find the solution that best fits your needs.